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<aside> 💡 Purpose
Comparing reviews with other hotels provides valuable insights into your hotel's performance and helps identify areas for improvement. By analyzing feedback from different sites, you can better understand guest satisfaction trends and prioritize enhancements. This fosters a culture of continuous improvement, ultimately elevating your hotel's reputation and performance in a competitive market.
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<aside> 📍 Navigation
To access the Review Comparisons page, Click the Online Reviews tab from the left side
From there click the Analytics Dashboard
Then click Review Comparison located on the top right bar just next to Room Analysis
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Here, you'll find a graph that compares your performance based on online reviews. It shows your ranking compared to other hotels per month.
Here, you'll see your monthly rankings on various review sites.
This can be particularly useful in tracking how your hotel's reputation evolves over time. It can also help you understand how your hotel is perceived in comparison to competitors on different platforms.
Here, you can compare your performance directly with other hotels. You'll see your ratings for each corresponding month.
This comparison allows you to gauge where you stand in the competitive landscape. By understanding these ratings, you can identify the strengths and weaknesses of your hotel. This valuable information can help shape your improvement strategies, ensuring you always stay ahead of the competition.
<aside> 📒 Note: If you want to input your competitors, let support heyfetch know so they can input your competitors.
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